Refund

Last Updated: 7/17/2023 Thank you for using LinkNigeria ("we," "us," or "our"). This Refund Policy explains the terms and conditions regarding refunds for the services provided on our website linknigeria.com.ng (referred to as the "Platform"). Subscription Services: If you have subscribed to any premium or paid services on the Platform, the following refund policy applies: a. Trial Period: We may offer a trial period for certain premium services. If you cancel your subscription within the trial period, you will not be charged, and no refund will be issued. b. Monthly Subscription: If you have a monthly subscription, you can cancel at any time, but no refund will be issued for the current month. You will continue to have access to the premium features until the end of the billing cycle. c. Annual Subscription: If you have an annual subscription and wish to cancel, you may be eligible for a pro-rated refund for the unused portion of the subscription. Please contact our customer support team to request a refund. Digital Products and In-App Purchases: a. In-app purchases made through third-party platforms (such as mobile app stores) are subject to their respective refund policies. Please refer to the terms and conditions of the respective platform for refund requests. b. For any digital products (e.g., e-books, digital downloads) purchased directly from the Platform, we generally do not offer refunds, as these items are usually non-returnable and non-refundable. However, if you encounter any technical issues with the digital product, please contact our customer support team, and we will work with you to resolve the issue. Eligibility and Refund Process: a. To be eligible for a refund, you must provide a valid reason for the request, such as technical issues, service unavailability, or dissatisfaction with the provided services. b. Refund requests must be submitted within [X] days from the date of purchase or subscription. c. All refund requests will be evaluated on a case-by-case basis, and we reserve the right to deny or approve refund requests at our sole discretion. d. To request a refund, please contact our customer support team with your order details, including the reason for the refund request. We may require additional information or clarification to process your request. Processing of Refunds: a. If your refund request is approved, we will process the refund within [X] business days using the original payment method used for the purchase. b. Please note that it may take additional time for the refund to be reflected in your account, depending on your bank or payment provider. Exceptions: a. The following situations are generally not eligible for refunds: Violation of our terms of service or community guidelines leading to account suspension or termination. Failure to comply with our policies and procedures. Discontinuation or closure of the Platform due to unforeseen circumstances or events beyond our control. b. Additionally, refunds for any third-party services, products, or subscriptions offered through the Platform will be subject to the refund policy of the respective third-party provider. Contact Us: If you have any questions or need assistance regarding our refund policy, please contact our customer support team at [contact information]. We are here to help and address any concerns you may have. Please note that by using the Platform and accessing our services, you agree to abide by this refund policy. Thank you for being a part of the LinkNigeria community.